WHAT ARE COMMUNITY DISCOUNTS?
SE.Merch Community Discounts allow Twitch streamers to offer special discounts on merch items for their different tiers of subscribers.
HOW DO COMMUNITY DISCOUNTS WORK?
Once activated, Community Discounts are applied automatically to all products in your merch store. The discounted amount is then taken from your profit so you can pass along the savings to your community. Don’t worry, you can’t discount MORE than your profit so Community Discounts will never cost you money.
HOW DO I ACTIVATE COMMUNITY DISCOUNTS ON MY STOREFRONT?
To activate this feature, go to the SE.Merch dashboard and navigate to the settings section. Scroll down to Community Discounts and click “enable community discount.”
HOW DO MY SUBSCRIBERS APPLY COMMUNITY DISCOUNTS?
To receive the discount, subscribers will be asked to connect their Twitch account when they arrive at your storefront. Once connected, they will be able to buy merch at the discount rate you’ve set for their subscription tier.
CAN I SET UP DISCOUNTS ONLY FOR ONE OR TWO TIERS?
Yes. After enabling Community Discounts, you can choose 0% discount for whichever tiers you don’t want to offer a discount to.
WILL NON SUBSCRIBERS BE ABLE TO SEE THE DISCOUNT I'M OFFERING TO MY SUBSCRIBERS?
Yes. The pages that show product details will also include a Community Discounts section highlighting the discount that is being offered for each tier.
CAN I ALSO OFFER DISCOUNTS FOR MY PRIME SUBSCRIBERS?
Yes. Prime subscribers will receive Tier 1 discounts.
CAN I CHANGE THE AMOUNT OF DISCOUNTS I'M OFFERING AT ANY TIME?
Yes. You just have to choose new discounts and update pricing. If you want to remove Community Discounts all together you can disable them in the settings tab.
WILL I BE ABLE TO SEE HOW MUCH PROFIT I AM MAKING WITH EACH PRODUCT AFTER APPLYING COMMUNITY DISCOUNTS TO MY STORE?
Yes. When you create or edit products, we will show you how the discounts are being applied.