Sometimes the Chatbot stops working for an unknown reason but we have some troubleshooting steps that might help you solve the issue on your own.
- Logout from your dashboard and login again with your Twitch account
- Part the bot from your channel and make it join again:
-
Go to your dashboard > Part Channel > Join Channel
-
Go to your dashboard > Part Channel > Join Channel
- Make sure your bot is a moderator of your channel:
- Type /mod StreamElements in your Twitch chat
- Make sure the StreamElements is not banned
- Type /unban StreamElements
To create a ticket, please submit a ticket through this form