Media Request

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6 comments

  • prophetof anger

    So is media requests ever gonna be implemented in for youtube streamers? Becuase im a youtube streamer and I would love to be able to have my viewers request songs in my streams.

  • Sean

    No ETA yet but once a feature like that is available it will usually be posted in #announcements or #updates on our Discord: https://discord.gg/se 

  • Didi Didit

    So is there a possibility to rout the songs to a another output device? Because I don't want to listen to music, just want my viewers to listen to it?

  • Sean

    You can use an audio mixer, you can even download virtual audio mixers, but it's 3rd party software so you'll need to research how to set it up, we don't support that

  • BC_Jamie

    I'm having trouble getting Media Requests working while using the Loyalty Points. It seems like anytime I try to configure it in a way that costs loyalty points to request a song my viewers are met with an error (Internal Server Error). It seems like anytime the "User Level Exemption" setting is set higher than "Everyone" this error occurs. This basically means that while we (as broadcasters) are able to set up a point cost for requesting a song, the Media Request service will only work if those settings are bypassed by all users. Any help would be appreciated. Thanks!

     

  • Sean

    Answered the question above on Zendesk Live Chat, we determined that the issue was likely caused by the request limit of 1 per user so I and the user decided to raise this limit

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