Media Request is a great engagement tool for your channel. Let your viewers use loyalty points to play their favorite Media in your stream.
Media request settings button index
| Button Image | Button/Displayed on screen | Function |
 |
Viewer Requests | Toggles whether you're accepting viewer requests or not |
 |
Queue Moderation | Toggles whether requested Media has to be approved or not before being added to the queue |
 |
Queue | Lists all of the Media in the queue currently |
 |
Add Media | Lets you add Media to your queue - add a YouTube URL or ID |
 |
Remove All | Deletes all Media from your queue |
 |
History | View your queue history |
 |
Previous / Play or Pause / Next | Go back to the previous Media, play or pause the current Media, go to the next Media |
 |
Volume control | Mute the audio by clicking on the speaker or use the slider to change the volume level |
|
|
Show on stream / Showing on stream | Toggles whether the currently requested Media is showing on the stream overlay or not showing via the MediaShare widget |
|
|
Hide Video / Show Video | Toggles whether the video for the requested media is hidden or shown |
 |
Pending Approval | Lists all of the Media currently pending moderation approval |
 |
Approve All | Approves all currently pending Media |
 |
Decline All | Declines all currently pending Media |
 |
Settings | |
 |
Media Request Mode Free / Via Tip / Both | Toggles whether people need to use points (free), tips or both to request media |
 |
Queue limit | Maximum amount of Media that can be stored in the queue (1 - 300) |
 |
Maximum request duration | Set a limit on the Maximum length of Media can have (any value) |
 |
Max free requests per user | Maximum amount of Media somebody can request with points (free) |
 |
Max paid requests per user | Maximum amount of songs somebody can request with tips |
 |
Backup playlist | A YouTube playlist of your choosing to be played when the queue is empty; the playlist must be publicly available (can be blank or a Youtube playlist link) |
 |
Loyalty points cost | The cost in points of requesting Media |
 |
Subscriber discount | The percentage discount that subscribers receive of the cost in points of requesting Media |
 |
Minimum user level | The minimum user level required to request Media |
 |
Prioritize tipping requests | Toggles whether Media requests through tipping are prioritized over requests made with points |
 |
Enable cost-per-second | Enables whether the MediaShare feature has a tip cost per second |
 |
Cost-per-second | Sets the cost per second of using the MediaShare feature |
 |
Limit to music | Limits Media requests to only accept videos that YouTube classes as music videos |
 |
Video blacklist | Blocks YouTube videos that use the links you enter from playing through Media Request |
 |
Banned tags | Blocks YouTube videos that use the tags you enter from playing through Media Request |
 |
Auto Filter | When this filter is enabled it automatically filters requested Media before it reaches your queue |
 |
Skip backup list mid-track upon incoming request | When ticked will skip the currently playing backup list Media mid-track when requested Media comes into the queue |
 |
Enable skip voting | Toggles the ability for users to vote to skip a currently playing song |
 |
Votes required | How many votes are required to skip the currently playing song when skip voting is enabled |
 |
Exempt user level | The user level which is exempt from the Media Request limits, user levels above this are also exempt |
 |
Delay between videos | Set a delay between videos in seconds |
Comments
17 comments
So is media requests ever gonna be implemented in for youtube streamers? Becuase im a youtube streamer and I would love to be able to have my viewers request songs in my streams.
No ETA yet but once a feature like that is available it will usually be posted in #announcements or #updates on our Discord: https://discord.gg/se
So is there a possibility to rout the songs to a another output device? Because I don't want to listen to music, just want my viewers to listen to it?
You can use an audio mixer, you can even download virtual audio mixers, but it's 3rd party software so you'll need to research how to set it up, we don't support that
I'm having trouble getting Media Requests working while using the Loyalty Points. It seems like anytime I try to configure it in a way that costs loyalty points to request a song my viewers are met with an error (Internal Server Error). It seems like anytime the "User Level Exemption" setting is set higher than "Everyone" this error occurs. This basically means that while we (as broadcasters) are able to set up a point cost for requesting a song, the Media Request service will only work if those settings are bypassed by all users. Any help would be appreciated. Thanks!
Answered the question above on Zendesk Live Chat, we determined that the issue was likely caused by the request limit of 1 per user so I and the user decided to raise this limit
Hey my media request is playing two audio tracks so i now hear the audio from the media twice in my headset. it also delays. is there any way to fix this?
Did yo uever get a fix on that double playback, I encountered the same issue.
So when will Streamelements be telling it's users about the Copyright laws and how it affects streamers in this guide. As a streamer you can't just blast anything out over your stream if you want your content to be watchable later - correction, if you want people to hear audio on your recorded content and replay's later.
How the hell do you link a playlist to be the backup list? I've tried https://www.youtube.com/playlist?list=PLF1877EA3623CD185 and I've also tried linking multiple songs within the list itself as the backup. The instructions are extremely unclear here, they just say 'oh link a list' well I did and it doesn't play and I know how this sounds but I have a couple other friends who use stream elements and none of them can figure it out either, we all just have it blank so it goes to silence when the queue is empty.
@John Ellis
Use this link: https://www.youtube.com/watch?v=ck0NmJvivP8&list=PLF1877EA3623CD185
You need to paste a link which tells it to play a song plus have the part after it which links the actual playlist
I'm having a problem with Media Request. Viewers can request a song by typing the name, but the bot is timing out Youtube links. I've added Youtube and all it's variations to the link whitelist group but nothing works.
@Deana Pollard
Hey, if you have set up link protection to allow users to post links but they are still getting timed out it could be the Twitch setting 'Block Hyperlinks' timing them out.
It would be easier for us to discuss this via our Discord: discord.gg/se :)
Hi, my friend whom is a streamer is having a media request problem.
When I watch their stream and try to songrequest a youtube link. Other views sees something like "!sr ***" and the streamelements bot adds a completely random and incorrect song. If someone else tries to song request a different youtube link, that same random song is added and not their link/song.
From what I know, the streamer says the link is purged, which I'm guessing why we see "!sr ***"
However "!sr artist - name" seems to work for the streamer, it's only when pasting a youtube link.
Could you explain what is wrong and how it can be rectified?
Does this work with spotify? If so how do I setup that up it seems to only work with YouTube and I don't want that I want to use with Spotify. Thanks
There're Music rules: https://www.twitch.tv/p/legal/community-guidelines/music/ , so media request you shouldn't turn on.
Hey my media request is playing two audio tracks at the same time and i don't know how to fix it
Please sign in to leave a comment.