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issue with editor and redeemables alerts

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13 comments

  • Official comment
    Justin Gregory

    Hey Lynette,

    Thanks so much for your feedback!

    Are you able to drop an image of what you're experiencing on your end? That way we can provide that information to members of our Dev Team for further investigation. 

    Thanks so much!

     

  • Lynette BunBun

    that is hard to do when it isn't easy to visualize.    The ones I want to trigger are the ones starting with name, but the one that is triggering is other. I have suggested many times in many locations for a drop-down for the redemption for each of them to properly grab the correct one. currently, it is very unclear how to get it to trigger the correct one. I have not gone live since setting this up, but I have tried triggering it with the trigger thing. I am currently using obs and have tried using a widget for it, but even the widget won't trigger correctly. there is NO way to differentiate in the customizer which redeemable is which. I assume that it is based on the name of each one, but I'm totally unsure as I have not been able to find any documentation on this.

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  • Justin Gregory

    Thanks for this additional information Lynette!

    Have you submitted a support ticket to chat with a member of our Support Team on this? 

    I am going to pass this feedback over to our Dev Team, but I would also recommend submitted a support ticket to see if our Support Team can further investigate and get to the bottom of your issue. 

    Thanks! 

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  • Lynette BunBun

    I already have submitted a support ticket, but I do recommend making the redeemable a ton easier to work with since it has no clear way to set it. I know the redeemable using the elements is new, and since then I have noticed a conflict where the widget with the overlays doesn't work at all.

     

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  • Justin Gregory

    Thanks for the update Lynette.

    Completely agree that we need to make the Redemption Alert editing easier to work with. 

    The main Dev team member that works on the Elements Editor is out for the holidays at the moment, but I've provided your feedback for them to look through once they get back. 

    Thanks again for flagging this and we look forward to making it simpler soon! 

    Have a great day!

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  • Lynette BunBun

    Thank you so much for replying so quickly and being so helpful and courteous. I like helping others with betas and recommending improvements. as, I am a minecraft mod pack creator and was a beta tester for creativerse.

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  • {{5*5}} {{5*5}}

    king

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    king

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  • {{5*5}} {{5*5}}

    king

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    king

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  • {{5*5}} {{5*5}}

    king

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  • {{5*5}} {{5*5}}

    king

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  • Lynette BunBun

    why the spam

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