Want to improve the branding of your chat, possibly adding your channel name or something unique to name your chatbot? We tried to make it as simple as possible, so please continue reading this article to find out how to do it!
Note: This feature is exclusive to Twitch. There's no way to customize the bot name for other platforms.
Our team heard your feedback and you are now able to use the custom bot feature directly from the dashboard, no need to do it via SE.Live!
As always, you can either use your own account or a dedicated bot account.
How to use the custom bot name feature?
- Simply login to your dashboard and locate the Settings menu under Chatbot:
- Make sure the bot has joined your channel by clicking the Join button.
- You have two options, you can either use your own account or a separate account for the bot
- To use your own account:
- Scroll down to the Custom bot name section and click Connect with Twitch
- Click Authorize
- And done! Your bot will now have your own name
- Scroll down to the Custom bot name section and click Connect with Twitch
- To use a dedicated bot account:
- Scroll down to the Custom bot name section and click Connect with Twitch
- Click not you? log out. and login with the account you want to use for the bot
- Click Authorize when you login with the bot account
- That's it! Your bot will now use your dedicated account
- Scroll down to the Custom bot name section and click Connect with Twitch
- To use your own account:
FAQ
Q. Can the bot use my subscriber emotes?
A. Yes, your bot will be able to use your subscriber emotes if you use your own account or if the dedicated account is subscribed to your channel
Q. What happens with the SE.Live custom bot?
A. SE.Live is no longer needed for the custom bot name, the feature will be removed from SE.Live
Q. What if I have a custom bot in both SE.Live and in the Chatbot settings page?
A. Your bot will only use the account that you connected via the dashboard, whatever you have or had in SE.Live as the bot will not matter
Q. Will be custom name work if I'm offline?
A. Yes, the custom bot name will continue to work even if you're offline or if your PC is turned off
Q. I connected a new account and the bot still replies as StreamElements
A. Your bot account is probably not able to chat in your channel. Log in with that account and type something in your chat to test. A common cause for this is having your chat restricted to verified accounts while using a bot account that's not verified. Custom bot names don't work with large commands, try to delete some characters on the response of the bot and try again.