Purpose:
This guide walks you through setting up and managing your Stream Store in StreamElements, where viewers can spend their Loyalty Points on redeemable rewards to enhance engagement.
Customizing Your Stream Store
You can create a variety of redemption items such as:
- Sound effects
- Short clips
- Access codes
- Any other creative items you can think of
Consult your community for ideas to increase engagement and entertainment value.
Accessing the Stream Store
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Navigate to Stream Store:
- In your StreamElements dashboard, go to the 'Loyalty' section in the left menu.
- Select 'Stream Store'.
Stream Store Options
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Filter Items: Filter items based on their type to manage your store efficiently
Open Store:
- This option takes you to your public store page.
- Items appear here if their settings allow viewer redemption.
- Logged-in viewers can see their current points and the channel’s loyalty settings.
Redemptions:
- View a list of previously redeemed items.
- Approve or decline redemptions based on your settings.
- Search for specific redemptions by item name, username, or details.
- Access the 'Redemption History' table to review past redemptions from up to a year ago.
Create New Item:
- Click this option to add a new item to your store.
You can create various items for your Stream Store, each with unique features to engage your viewers:
Types of Stream Store Items
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Stream Perks:
- Commonly used for short clips to be played on viewer demand.
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Sound Effects:
- Designed to play sounds, often used to disrupt your intense in-game moments.
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Access-Code List:
- Used to maintain a list of pre-purchased access codes for users to redeem.
Setting Up Items
Each item type has both shared and individual settings. Here’s how to configure them:
Item Information Page
This is the first page you encounter when creating or editing an item. It includes settings common to all item types:
- Item Name: The name of the item.
- Description: A brief description of the item.
- Cost: The number of loyalty points required for redemption.
- Quantity: The available quantity of the item.
- Global and User Cooldowns: Time restrictions for how often the item can be redeemed globally and per user.
- Category Cooldown: Time restrictions for how often items in the same category can be redeemed. (Leave this field empty if you’re not using categories.)
Item Content Page
The second page where settings differ based on the item type. Here you will configure specific details for Stream Perks, Sound Effects, and Access-Code List items.
Setting Up Stream Perks in Your StreamElements Stream Store
You'll see how to set up stream perks here
Understanding Sound Effects for Stream Alerts
You'll see how to set up sound effects here
Guide to Setting Up an Access Code List
In the item creation or editing process, the third page is the Requirements page, which remains consistent across all three types of items. This page allows you to specify additional information that must be provided before redemption of the item.It Additional Information Request: You can request specific details or data from users before they can redeem the item. This information will be visible in your 'Redemptions' page after the item has been redeemed and the additional information has been provided.
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Overview Page:
- This page features a Twitch player and chat for your channel, providing a snapshot of your live stream environment.
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Tip Page:
- Clicking on this option directs users to your StreamElements tipping page, where they can support your stream through monetary tips.
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Stream Store:
- This leads to your Stream Store, where viewers can browse and redeem items or rewards you have set up.
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Media Request Page:
- Displays the current queue of requested songs, allowing viewers to interact with your stream by suggesting music.
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Public Commands Page:
- Here, viewers can discover and utilize commands you have made available, enhancing interactivity during your streams.
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Leaderboards:
- Shows leaderboards relevant to your channel, such as top supporters or viewers based on engagement metrics.
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Chatstats Page:
- Provides insights into chat activity, displaying statistics and trends related to viewer interactions during your streams.
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Theme Selection:
- Allows users to toggle between light and dark modes, catering to individual preferences for viewing comfort.
Additional Resources:
Overview of the Loyalty System
Guide for Setting up Sound Commands