Media Request Overview and Guide

Media Request is a great engagement tool for your channel! Share your favorite YouTube media and let viewers use their loyalty points to add and listen to their favorite music on your stream!

Accessing the Media Request Page

You can navigate to the Media Request page here. 

Enabling Viewer Requests

To allow viewers to add songs to the media request list:

• Enable 'Viewer requests'.
• Viewers can add songs via chat, your profile page, and your tipping page (if enabled in settings).

Managing Media Requests

You have several options for managing media requests:

• Add media: Click the 'Add media' button to add your own media.
• Review past requests: Use the 'History' button to review previous requests.
• Remove media: Click the remove button to clear the list.
• Rearrange the list: Hover over the song entry's left 'handle' to rearrange the list.

Removing or Banning Entries

• You can remove or ban individual entries as needed to maintain control over your media request list.

Playing Media Requests

• When a song plays, you’ll hear it via OBS, not through the Media Request website.
• Control the volume and scroll through the video with YouTube buttons, and skip songs using Media Request controls.
• The YouTube volume icon remains muted, but adjusting the volume slider will change the volume you hear in OBS. Adjust the slider gently for optimal sound levels.

Displaying Media Requests on Stream

• Ensure the SE.Live dock for Media Request is not open if you’re using the website.
• Use the right-side controls (Show on stream / Hide video) to display the widget on your stream with or without the video. Selecting 'Hide video' will display only the progress bar for the song.

Choosing Request Types: Free, Tipped, or Both

Tipped Requests: Users must tip and add a clip to request a song, displayed on your tipping page.
Free Requests: Users utilize loyalty points to request songs via chat or your public song request page at [streamelements.com/UserName/mediarequest].

Both: Combines free and tipped requests, giving users both options.

Additional Settings for Tipped Requests

• Prioritize Tipped Requests: Plays a tipped request immediately if the current song wasn't tipped.
• Cost per Second: Limits the duration of requests.
• Minimum Tip Amount: Sets a minimum tip required to request a song.

General Settings

• Autoplay Media: Automatically plays the next song. Disable it to manually play each song.
• Limit the Queue: Set max duration for free and paid requests and limit user requests.
• Backup Playlist: Add a playlist link to play when there are no new requests.
• Shuffle Mode: Decide if songs play in order or shuffle.

Free Request Settings

• Cost per Request: Set the cost in loyalty points.
• Subscriber Discount: Provide a percentage discount for subscribers.
• Minimum User Level: Only users at or above this level can use the !sr command linked to Media Request.

YouTube and Advanced Settings for Creators

YouTube-Related Settings

• Limit to Music: Enable this to accept only music videos.
• Blacklist: Banned videos are added automatically; you can also add URLs manually.
• Banned Tags and Auto Filter: Add specific tags to the banned list and set an auto filter level (details provided on the settings page).

Advanced Settings

• Skip Mid-Track: Enable this to skip the current song when a new request is made.
• Voting to Skip: Allow viewers to vote to skip a song and set the required number of votes.
• Exempt User Level: Users at or above this level bypass loyalty costs and other limitations.
• Delay Between Videos: Set a delay between playing videos.

Note: Media Request settings page varies based on the chosen request method (Free, Tipped, or Both).

 SE.Live Media Request Dock

Setting Up the Dock

• Navigate out of Media Request on the website to avoid conflicts.
• Dock Features: All website options are available in the dock. You can pop it out and resize it or keep it docked.

Key Functions

• Settings Access: Use the buttons above to access settings, enable/disable viewer requests, and show/hide the video.
• Volume Control: Hover over the speaker icon to adjust the volume.
• Song Progress: Scroll along the song's progress bar as needed.
• Show on Stream: Display the Media Request widget in your overlay. If the video is off, only the progress bar will show.

Managing Requests

• Queue History: View past requests, add them to the queue, or remove them.
• Delete Requests: Remove individual requests or clear all requests.
• Add Media: Add your own media to the queue.
• Rearrange Queue: Drag and drop songs to rearrange the queue order.

Optimizing SE.Live Media Request Dock and Widget Setup

Hotkey Settings

• Control Media Request with Hotkeys: Assign hotkeys for quick access and control over media requests.

Troubleshooting the Dock

• Blank or White Dock: Reload the dock by clicking the icon on the top left. If the issue persists, close and reopen it from the StreamElements menu (Top bar > SE.Live Docks > Media Request).
• Persistent Issues: Log out and log back into SE.Live (StreamElements > Logout).

Adding the Media Request Widget

Create a Dedicated Overlay: This allows you to control the widget's size and position. Set both the overlay and browser source to 1920x1080p. 


Customize Widget Appearance: Adjust the widget settings to your preference and save the overlay.

Integrate with OBS.Live: Add the browser source in OBS.Live, play a song with the video on, and ensure it shows on stream. 

Command Integration

Default Command Page: Recognize Media Request commands by their descriptions. While they don't have a green tag, commands like !srclear, !skip, !songqueue, !removesong, and !play are enabled in MR settings.

Additional resources: 

Check out how you can separate MR audio in OBS!