What is Tipping?
Tipping allows viewers to show appreciation to their favorite content creators, sending monetary contributions during their streams. With StreamElements, tipping is made simple and secure, providing both creators and viewers with a hassle-free way to support their favorite streamers.
Payment methods
Viewers can tip using two different payment integrations. We have PayPal, which is one of the most popular payment platforms for tips among creators, and SE.Pay, our inhouse payment solution, which offers full chargeback protection as well as multiple local payment methods.
Getting started with tipping
We have articles covering how to start receiving tips via PayPal and SE.Pay. You can even have both of these payment methods enabled at the same time if you want to.
Tipping Alerts
StreamElements provides customizable alert notifications for tips, allowing creators to thank their viewers for their donations via stream alerts. You can refer to this article to learn how to create alerts.
A few general notes:
- Tip alerts can be customized using the settings icon next to the Tip alerts section
- Add an image or video by clicking the set image or change video buttons at the top
- Add a sound by clicking the upload sound button
- You can also customize the message that comes with the tipping alert.
Tipping Fees
StreamElements does not charge any additional fees for processing tips. Whether you receive tips via PayPal or SE.Pay, StreamElements does not take a cut of your earnings. However, please note that PayPal and SE.Pay have their own fees for processing transactions. You can read more about fees on this page. SE.Pay is particularly noteworthy for its low processing fees, which are among the lowest in the industry. This ensures that creators can maximize their earnings while also taking advantage of our full chargeback protection.
Withdrawing Tips
PayPal
For creators receiving tips via PayPal, all earnings are directly sent to their linked PayPal account. Tips via PayPal are sent without any additional steps required from the creator. Since tips are sent directly to the creator’s PayPal account, creators have full control over managing their funds according to PayPal's policies and procedures. Make sure your PayPal account is verified before you connect it to StreamElements.
SE.Pay
Creators who receive tips through SE.Pay have the option to accumulate their earnings in their SE.Pay account. They can withdraw their accumulated tips to their linked bank account at any time after reaching the minimum withdrawal limit of $5. SE.Pay provides a convenient and flexible way for creators to access their earnings and manage their finances. For more information on SE.Pay and its features, creators can refer to the SE.Pay Overview article.
FAQs
- Q: What payment methods does SE.Pay accept for tipping?
A: SE.Pay accepts various payment methods, including credit cards, Paysafecard, iDeal, and more, depending on the location of the tipper. - Q: How soon will I receive my tips after they are sent by viewers?
A: Payments may vary depending on the payment method used. PayPal typically provides immediate access to received funds, while SE.Pay may require a brief processing period before funds are available for withdrawal. You can find more information about the estimated settlement times on this page. - Q: Is there a fee for viewers to tip through StreamElements?
A: No, StreamElements does not charge viewers any additional fees for tipping creators. However, viewers should be aware of any fees or charges imposed by their chosen payment method or platform. - Q: What happens if a viewer disputes a tip or requests a refund?
A: StreamElements provides full chargeback protection for tips made through SE.Pay. This means that once a tip is made via SE.Pay, creators are protected against chargebacks, ensuring that they do not lose the tipped amount. However, for tips processed through PayPal, standard PayPal guidelines and policies regarding disputes and refunds apply. Creators are advised to familiarize themselves with PayPal's terms and conditions regarding payment disputes.